RT @rbacal: @drnatalie To believe we can all emulate Zappos success is idiotic. #Scrmsummit #scrm #customerservice | does not mean not 2 try

mjayliebs 12:37 PM Pacific - Tue 02/09/10

@drnatalie To believe we can all emulate Zappos success is idiotic. #Scrmsummit #scrm #customerservice

rbacal 12:34 PM Pacific - Tue 02/09/10

New Post: Pour La Victoire to launch bridal shoe collection exclusively on Zappos http://bit.ly/aJTJZQ

whatshaute 12:33 PM Pacific - Tue 02/09/10

Hangin' w/ @julieholdmann on our way to @zappos. Thanks for the ride over to the building! (Talking about @promisedoctrine today.)

JasonWomack 12:25 PM Pacific - Tue 02/09/10

Just bought @zappos new book: Delivering Happiness: A Path to Profits, Passion,and Purpose. June 7th- Looking forward to the read. #Zappos

jessehoobler 12:22 PM Pacific - Tue 02/09/10

@zappos Tony are you still writing your book about poker?

timothypeters 12:22 PM Pacific - Tue 02/09/10
Zappos Employee

Im going to my testing appointment at zappos in a couple hours. wish me luck!

stevie08 12:16 PM Pacific - Tue 02/09/10

Yay! Got my Zappos package today! :D

nickondras 12:10 PM Pacific - Tue 02/09/10

@zappos Tony have u heard of @IntelliResponse ? http://www.intelliresponse.com gives perfect answers 2 web visitors & helps c center agents

timothypeters 12:04 PM Pacific - Tue 02/09/10

@Zappos @Starbucks I've been advised to follow you.

OntieC 12:04 PM Pacific - Tue 02/09/10

@zappos Tony have u heard of @IntelliResponse ? http://www.intellireponse.com gives perfect answers 2 web visitors & helps c center agents

timothypeters 12:03 PM Pacific - Tue 02/09/10

RT zappos: Life is 10% what happens to you and 90% how you respond to it. -Lou Holtz !

sorbelloccxo 11:47 AM Pacific - Tue 02/09/10

RT @drnatalie: Who is your marketing depart? customers - $928M sale of zappos 2 amazon is proof WOMM=real #Scrmsummit #scrm #customerservice

hkotadia 11:43 AM Pacific - Tue 02/09/10

Kathy loves this example of Zappo's chat support even though it's several months old. http://bit.ly/beyXTp

kbad 11:41 AM Pacific - Tue 02/09/10

Zappos loves Twitter. This site includes tweets about them, employee tweets, & a list of employees who twitter. http://twitter.zappos.com/

ABCadvertising 11:35 AM Pacific - Tue 02/09/10

RT @drnatalie: Who is your marketing department? Your customers - $928M sale of zappos 2 amazon is proof WOMM =real deal #Scrmsummit #scrm #customerservice

paulsegreto 11:30 AM Pacific - Tue 02/09/10

Who is your marketing department? Your customers - $928M sale of zappos 2 amazon is proof WOMM =real deal #Scrmsummit #scrm #customerservice

drnatalie 11:28 AM Pacific - Tue 02/09/10

@Grizzluza ¿Viste cómo se llama su señal de TV? Zappos. Da pie para el chiste fácil. Igual, no puedo creer que ese video sea verdad.

bienahi 11:27 AM Pacific - Tue 02/09/10

RT @ducttape: RT @colderICE: @OPENForum: Vids of #CES presos by @zappos, @guykawasaki, @mashable: #OPENCES http://bit.ly/ctxq

jimdodgen 11:25 AM Pacific - Tue 02/09/10

@freshbrewedit try these http://tinyurl.com/yj6daua or these http://tinyurl.com/yeht8um @zappos will take care of you!

riceek 11:25 AM Pacific - Tue 02/09/10

@gigi_g @markteppo no problem; I also like these http://www.zappos.com/lamb-valisa-black

johnklima 11:23 AM Pacific - Tue 02/09/10

#Zappos is strong at providing memorable Customer Experiences, proves no other http://bit.ly/cd9rTf. We got a lot to learn...

plitmanen 11:20 AM Pacific - Tue 02/09/10

Vamps ? Shoes RT @Zappos_Service I want to give a shout out to all the Zappos employees who are giving blood today--- way to be heroes guys!

beauregarding 11:18 AM Pacific - Tue 02/09/10
Zappos Employee

I want to give a shout out to all the Zappos employees who are giving blood today--- way to be heroes guys!

Zappos_Service 11:08 AM Pacific - Tue 02/09/10
Zappos Employee

Getting ready to donate blood at the Zappos Blood Drive.

sir_wheeler 11:05 AM Pacific - Tue 02/09/10

New shoes! Ordered them yesterday at 4:30pm from Zappos got them today at noon with free shipping. #epicwin

fsmjoecole 11:05 AM Pacific - Tue 02/09/10

RT @ducttape: RT @colderICE: @OPENForum: Vids of #CES presos by @zappos, @guykawasaki, @smallbiztrends, @ducttape & @mashable: #OPENCES http://ow.ly/15xxg

schikowski 11:03 AM Pacific - Tue 02/09/10

@Karstan : You should check @zappos for their selection of Injinji socks. They seem to have pretty much everything.

bpende 11:02 AM Pacific - Tue 02/09/10

http://www.zappos.com/product/7623768/color/7031: http://bit.ly/a38zfT via @addthis

GFL0w 11:02 AM Pacific - Tue 02/09/10

RT @OPENForum: Vids of #CES presos by @zappos, @guykawasaki, @smallbiztrends, @ducttape & @mashable: #OPENCES http://ow.ly/15xxg

AdrianneMachina 10:58 AM Pacific - Tue 02/09/10