twitter.zappos.com

Don't ever pass up a chance to hear @zappos. He radiates charm and his passion for what he does is palpable. Amazing guy.

An interesting post by Seth Godin. I think Zappos is an example of a brand that achieved just what Seth is talking about http://bit.ly/OCKAh

RT @arikhanson: RT @zappos: If u dont trust ur employees to tweet, its an employee/leadership issue, not a Twitter policy issue.

Zappos = happy customers. Not only free shipping, but also got a free upgrade to priority shipping. Thanks!! #zappos

@hammerikaner I am also thinking of democratization in terms of letting/telling everyone to tweet and engage. Believe @zappos does that.

RT @Zappos If you don't trust your employees to tweet freely, it's an employee or leadership issue, not an employee Twitter policy issue.

Just found a pack of Zappos I bought at 2am yesterday and promptly forgot about.. Awesome.

RT @zappos If you don't trust your employees to tweet freely, it's an employee or leadership issue, not an employee Twitter policy issue.

@zappos:Re:running a biz from rear view mirror. Most executives don't get it until they crash, others never get it, and everyone suffers.

RT @zappos: Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

@Zappos it's bill walsh from sang are you at the shoemarket of Americas tradeshow in Miami?

RT @simmonet: @zappos former company had trust issues. Didn't realize authenticity is key component of company culture & customer service.

RT @zappos If you don't trust your employees to tweet freely, it's an employee or leadership issue, not an employee Twitter policy issue.

RT @MichaelHyatt I just posted, “The Wow Is in the Details,” about an amazing customer experience I had yesterday: http://tr.im/q2NF #zappos

Cool article on Tony Hsieh ( @zappos ) from The St. Pete Times in Tampa: http://www.tampabay.com/news/business/retail/article1013850.ece

RT @zappos: Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

@LexiJeanne Check Zappos, they usually have them available, if that don't work Ebay is your best bet, bought a nice pair of pythons there.

RT @zappos If you don't trust your employees to tweet freely, it's an employee or leadership issue, not an employee Twitter policy issue.

RT @zappos Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

@zappos So true. That also applies to anything in life.

@MichaelHyatt check out eCompliments.com where you can "share the good" like this Zappos story.

I just answered a trivia question about @zappos ... come play with me: http://snods.com/ #SNODS

RT @zappos: Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

RT @zappos If you don't trust your employees to tweet freely, it's an employee or leadership issue, not an employee Twitter policy issue.

RT @zappos Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

RT @zappos Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

Still working on Zappos.

RTjoegerstandt et al who RT @workforce101: RT @zappos ... Zappos employee Twitter policy: "Be real and use your best judgment." Concise!

RT @zappos: Running biz based on what worked b4 is like driving by looking in rear view mirror: Works if road ahead exactly like road behind

Finding an Upside in the Downturn - The Zappos Way http://bit.ly/E4OJK